11th Annual Around Our Table & 3rd Quilt Auction
February 27, 2026
Grand Forks, ND – Valley Senior Living, a provider of long term and post-acute care to include skilled nursing care, memory care, basic care, assisted living, independent living, and transitional care is proud to announce that they are the recipient of Activated Insight’s 2026 Customer Experience AwardsTM at Woodside Village, Valley Senior Living on Columbia, and at Wheatland Terrace. Qualifying for and receiving these awards displays Valley Senior Living’s continued dedication to providing Best in Class senior healthcare services.
“It is our pleasure to congratulate Valley Senior Living for their well-deserved achievement in winning the Customer Experience Awards,” says Bud Meadows, Chief Executive Officer of Activated Insights. “It’s wonderful to see the hard work that Valley Senior Living is putting in to provide high-quality care—their effort isn’t going unnoticed. This award allows them to provide proof of quality to potential new clients and caregivers.”
Qualifying for the Customer Experience Award signifies that Valley Senior Living has consistently ranked within the top 15% of care providers and from those, among the top 100 in the nation for the Almonte neighborhood at Valley on Columbia and the Heartland, Oakcrest, and Prairieview neighborhoods at Woodside Village, over the past 12 months. This achievement underscores their unwavering commitment to delivering exceptional experiences for residents and their families.
Throughout 2025, a sampling of Valley Senior Living’s residents and their families have participated in monthly telephone interviews that include open-ended questions with the opportunity to rate Valley Senior Living in specific categories. Every month, Valley Senior Living gathers its real-time survey results to better understand residents’ needs and to implement improvements when necessary.
ABOUT ACTIVATED INSIGHTS
Activated Insights enables long-term care and post-acute care providers to optimize every interaction with employees and clients. By offering comprehensive capabilities in recruitment, training, retention, and experience management, we enable organizations to enhance care quality and boost employee engagement. Our data-driven approach, including industry benchmarking and recognition programs, helps providers improve satisfaction, reduce turnover, and achieve operational excellence. Activated Insights is dedicated to elevating the care experience across the continuum of home-based care, senior living, to post-acute care. To learn more, visit activatedinsights.com.
ABOUT VALLEY SENIOR LIVING
Valley Senior Living, a non-profit corporation, operates three care communities in Grand Forks with levels of care including skilled nursing, transitional care, memory care, basic care, assisted living, and independent living. We serve nearly 550 residents and employ nearly 850 people with the mission of providing compassionate Christian care for those we serve.
The corporate office is located at 2900 14th Avenue South in Grand Forks.
